If you turn the water on or off and cause damage to the city valve you will be charged $150.00 for the valve replacement. Please call day or night to turn on or off your service . We have a service person on call day or night for this service. Please call (806)669-5810.
According to the City of Pampa adopted 2003 International plumbing code section 606.1. (The customer must provide a valve on their service line past the meter to be used to isolate the customer water service.)
Not at this time. The City is divided into 4 Billing Cycles and they have a specific date they are billed and date each Billing Cycle is due.
Yes you do, there are all sorts of contaminants lurking in your soil that can and will make you sick even to the point of death. Contaminates in the soil can find their way back into the water supply. Therefore, the City code requires a backflow preventer on each irrigation meter.
No there is no transfer fee but any outstanding bill must be paid prior to transferring.
Most of the street lights in town are maintained by Excel Energy. If it's a traffic light call Dispatch at (806)669-5707.
We have a 10 year meter change out program. As a part of our standard operating procedure we do take steps to insure that water is not being used before we turn the water off.
No, you are not charged for this water because it isn't going through the meter.
Please call the Landfill at (806)664-1078 or visit the Sanitation Department [1] website.
The City's responsibility ends on the back side of the meter connection which is the opposite of the meter valve. After the water goes through the meter it becomes the customer's water.
Call (800)DIG-TESS/(800)344-8377. The Texas law says you must call before you dig and if you don't call for spots and damage an underground facility, you will be billed for the damages. The hidden hazards of pipelines in close proximity or under your property could be dangerous and deadly. Please call at least 2 business days but not more than 2 weeks before you dig.
Please call the water office (806)669-5810 for water and sewer main locaters. We will spot the City water main and the sewer main at no charge. We are not able to mark your lines on your property just the mains in the alley.
You need to contact the water plant at (806)669-5830.
Contact the Water Department at (806)669-5810 regarding water problems/leaks.
Contact the Water Department at (806)669-5810 regarding sewer chokes or leaks in the City mains. They will dispatch us by radio.
The markings in your alley may be for buried services, such as gas, sewer, water, cable, or telephone. It could be that the City has marked service lines for repair.