Utility Forms

Customer service agreement

Applications and Draft Authorizations are in the "Supporting Documents" section below.

You can either email these documents to water@cityofpampa.org or print them off and bring them into the Water Office.

The City of Pampa provides residents with water, sewer, and solid waste collection services. Rates for these services are as follows: The minimum monthly charge for a 5/8 meter inside city limits is $74.41 for a single-family residence, which includes a $24.01 base rate for water, $20.81 base rate for sewer, $27.56 for trash collection and $2.03 for a state sales tax. Water service outside city limits may require an RPZ (reduce pressure zone). Please call 806-669-5810 for more information.

Required for water service is:

A deposit of $100.00
Completed utility agreement.
Rental agreement or proof of purchase
Two forms of Identification (Picture ID /or documentation that establishes identity).

Deposits will be applied to your account whenever services are terminated, with a refund issued to you for any excess.

The City of Pampa offers several ways to pay your Utility bill.

By draft from a checking account
The Kiosk on the south side of City Hall
By phone: 806-256-6115
On our website at cityofpampa.org
By text message
In-person at 200 W Foster (Office hours: Monday -Friday 8:00-5:00)

To report after-hours water breaks and sewer stoppages, call the Police department at 806-669-5700. For non-emergency after-hours callouts, there may be a $ 30 charge to your next bill.

NOTICE****************************** The City of Pampa is a member of the Texas Revenue Recovery Association! The Texas Revenue Recovery Association (TRRA) is a collection of cities and other public entities operating under the authority of the Interlocal Cooperation Act (Chapter 791, Government Code) to assist one another in collecting delinquent utility accounts. The TRRA was established to help keep utility bills as low as possible. If a customer has left another city with an unpaid utility bill, the new City providing service has the authority to discontinue services until the utility bill from the previous City is paid in full. Cities and public entities within the State of Texas now have a quick and reliable process for determining delinquent utility accounts. Member cities of the TRRA will continually check the TRRA's database for customers who have not paid their utility bills.